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IT FMS

PCT’s IT FMS services is focused on placing experienced IT work force to ensure various sections of your IT inftarstructure is up and running 24 / 7. Our On-Site Engineers are trained in both technical and process periodically to provide effective service delivery adhering to customers Sevice levels.

Our backend expertise would be extended to our on-site engineers to even remotely manage any kind of escalation calls.

We conduct periodic meetings with the clients to ensure continuous imporvement in our Services.


“We don’t merely send man power; we ensure the resource performs upto the expectations of the customer by periodic performance evaluation”

OUR SERVICES INCLUDE

  • Server Storage and Backup Management
  • Network Management
  • Security Management
  • Desktop Management
  • Helpdesk Management
  • Advice and Planning
  • Asset Allocation and Management
  • Forecasting

BENEFITS

  • Off load HR Statutories
  • Increase Core business focus
  • Increased IT Service Levels
  • Decrease Cost

OUR APPROACH

  • Plan
  • Deploy
  • Evaluate
  • Report & Improve